Best Business Expert

Want to make 2010 way better than 2009? There is one to-do that I recommend: Think back to all of your failed presentations (the ones that DIDN'T turn into sales) and write down the objections the customer gave that killed the sale. In fact, strive to make a list of your top 5 objections that kill sales. 

Then, spend the next week (between now and the first weekday in January) and come up with 2-3 ways to counter each objection. Maybe you need to build more value into your product. Or maybe you need to find a way to accommodate the customer's request to escalate the sales presentation to someone else. Maybe you do need to drop your price. Or, maybe you need to be presenting on a longer timeline so potential customers have a chance to build your purchase into their budget.

If you have 5 top objections and you created 3 ways to counter each one, you'll have 15 top priority to-do's that you need to put into effect right away. And when you do, you'll counter those objections like a pro and make more sales.

Of course, you will face other objections – no one is denying that. But this isn't a situation that you can create a magic bullet for. You just deal with the top ones and move on. In fact, it might be a good idea to schedule an "objection review" at the end of each quarter where you work to solve the top objection you faced in that quarter. Over time, your prospect's objections will become weaker and weaker as your sales skills and ability to handle their objections becomes stronger and stronger.

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